Terms & Conditions

The Aesthetic Subscription Plan is a monthly payment programme designed to provide clients with ongoing anti-wrinkle treatment and associated services.

By booking or enrolling in the Aesthetic Subscription Plan, you confirm that you have read, understood and agree to be bound by these Terms & Conditions.

• Three (3) anti-wrinkle treatments per year, scheduled approximately every four (4) months.
• Treatment of two (2) or three (3) areas, as agreed during your clinical consultation.
• The prescriber fee for any prescriptions required during the subscription period.
• Top-up treatments, where clinically required and advised by the treating clinician or prescriber.

All treatments remain subject to clinical assessment and suitability.

• Subscription payments are collected monthly by Direct Debit.
• A minimum of three (3) monthly payments must be completed before the first treatment can be provided.
• Monthly payments will continue regardless of the date on which individual treatments are scheduled or provided.
• Payment of the subscription does not guarantee that treatment will be clinically appropriate at every appointment.

• By enrolling in the Aesthetic Subscription Plan, you agree to a minimum 12-month contract.
• The minimum commitment is intended to support continuity of care and ensure that treatments are scheduled at clinically appropriate intervals.
• Following completion of the initial 12-month term, the subscription may continue on a rolling basis, subject to the same applicable commitment and notice requirements set out in these Terms & Conditions.

• Treatments are generally scheduled approximately every four (4) months, resulting in three (3) treatment appointments per year.
• Appointment availability is subject to the clinic's scheduling and availability.
• It is the client's responsibility to arrange and attend appointments in a timely manner.
• Clients are encouraged to book their next treatment appointment in advance to ensure appropriate scheduling.

All treatments are subject to an appropriate clinical consultation and medical assessment.

• The prescribing clinician reserves the right to decline, postpone or modify treatment where, in their professional clinical judgement, treatment is unsuitable, contraindicated or not in the client's best interests.
• Where treatment is deemed clinically unsuitable, no refund will be issued in respect of subscription payments already collected. Where appropriate, alternative treatment options may be discussed.

• Clients wishing to cancel their subscription must provide a minimum of four (4) months' written notice.
• Cancellation requests must be submitted directly to Ashton Tyler in writing.
• The required notice period allows sufficient time for the subscription and associated Direct Debit payments to be cancelled appropriately.
• Cancellation is not effective until written confirmation has been received and the applicable notice period has been completed.

• If a client requests cancellation before completing the initial 12-month contractual term, the clinic reserves the right to recover the cost of any treatments already provided at the clinic's full standard treatment price, less the subscription payments already made by the client.
• Any outstanding balance arising from early cancellation may become immediately payable.

• Missed appointments, late cancellations or delays in booking do not pause, suspend or extend the subscription term.
• Subscription payments will continue to be collected in accordance with the agreed payment schedule.
• Treatments included within the subscription should be used within the applicable 12-month contract period, unless otherwise agreed by the clinic.
• Clients remain responsible for arranging appointments within the appropriate treatment intervals.

• Subscription payments are non-refundable once collected.
• No refunds will be provided for treatments or services that remain unused.
• Where treatment cannot be provided due to clinical unsuitability, this does not create an automatic entitlement to a refund.

The clinic reserves the right to amend or update these Terms & Conditions where reasonably necessary.

Clients will be notified of any significant changes that may materially affect their subscription, contractual obligations or included services.

By booking or enrolling in the Aesthetic Subscription Plan, you confirm that you have read and understood these Terms & Conditions and agree to comply with the terms of the subscription. You understand the minimum 12-month commitment, applicable cancellation notice period, medical suitability requirements and refund provisions set out above.

These Terms & Conditions apply to all clients who book or enrol in the Aesthetic Subscription Plan. They should be read alongside any applicable consultation, consent, treatment and privacy documentation provided by the clinic.